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The Best Time to Buy Travel Insurance Is BEFORE Something Goes Wrong

 

Most people treat travel insurance as the last job on the list.

They book the flights, pay for the accommodation, arrange the tours, sort the leave from work - and then, somewhere near the bottom, they get to insurance.

That can be a costly habit.

Some of the most valuable cover a policy offers applies before you leave home. Wait until the day before departure, and you have carried one of the biggest risks of the whole trip - the risk of having to cancel - entirely on your own, from the day you booked.

The rule of thumb is simple.

Once you start booking or paying for a trip, it is worth putting travel insurance in place.

Insurance is about transferring risk

Insurance is, at its heart, risk transfer.

When you buy a travel policy, you are asking the insurer to take on the risk that something unexpected stops you travelling as planned - an illness, an injury, a family emergency, a natural disaster, a serious disruption.

There is one condition that makes the whole thing work: the risk has to be unknown when you buy.

If the problem has already happened, or you already know about something likely to affect your trip, you are no longer asking the insurer to cover the unexpected. You are asking them to take on a loss that already exists.

That is why when you buy can matter as much as what you buy.

Travel insurance protects against what might happen - not what is already happening.

Cancellation cover starts before you travel

The moment you pay for flights, accommodation, tours or a cruise, you have money at risk.

If something unexpected happens before departure and you have to cancel or change your plans, travel insurance may help with eligible cancellation costs.

Things that can happen between booking and departure:

  • You become seriously unwell and are no longer fit to travel
  • A close relative is hospitalised
  • You are injured before you go
  • A natural disaster or major transport disruption affects your trip

These things can happen at any point between booking and departure. Until you have cover in place, that risk is yours.

Known events change everything

A known event changes the risk completely.

If a cyclone has already formed and is forecast to hit your destination, buying a policy afterwards is unlikely to help with losses caused by that cyclone. The same applies to an airline strike that has already been announced, or a relative who is already seriously unwell when you buy.

The industry has a name for this: selection against the insurer. In plain English, it means trying to buy cover after the risk has already become likely or obvious.

That is not how insurance is built to work. It works best when it is in place before the problem appears.

"My trip is months away" is exactly the point

Some travellers hold off because departure is still a long way off.

That is often when cancellation cover earns its keep.

The longer the gap between booking and travelling, the more time there is for something to change. You might be perfectly well when you book. So might your travelling companion, your family, your work situation.

A lot can happen in a few months.

Buying early is not about expecting something to go wrong. It is about recognising the money you have committed - and the risk you are asking someone else to carry.

Deposits can be at risk too

Many people only think about insurance once the whole trip is paid for.

By then, the non-refundable deposits are often already gone.

Cruises, tours, accommodation, flights and package holidays all carry their own cancellation conditions. Some deposits are partly refundable. Some are not. Many become less refundable the closer you get to departure.

If you have committed money you would not want to lose, that is the signal to think about cover. You do not need to wait until every last detail is booked.

Buying early is not a guarantee

Buying early is sensible. It does not mean every cancellation reason is automatically covered.

Every policy has conditions, limits and exclusions. A few worth knowing:

  • A change of mind is not usually covered - deciding you no longer want to go is not the same as being unable to go
  • Known events may not be covered
  • Pre-existing medical conditions may need to be disclosed and assessed
  • Some claims need supporting documents, such as medical certificates or cancellation invoices

That first point has an answer worth knowing about. A change of mind sits outside standard cancellation cover - but it is exactly the gap Cancel For Your Reason (CFYR) is built to fill. Available as an optional upgrade on Go Ultra, CFYR can reimburse up to 75% of your non-refundable costs, to a maximum of $50,000, when you cancel for a personal reason standard cover does not include. It has to be added when you buy, within three days of your first trip payment - which is one more reason getting organised early pays off.

Buying early does not promise that every claim succeeds. But buying late can mean there is no cover at all for an event that had already happened, or was already known, when the policy started.

A simple example

Two travellers book the same holiday, six months out. Both pay for flights, accommodation and a tour.

Three months before departure, both have to cancel for the same reason - an unexpected medical event.

One bought travel insurance when they booked, when there was no sign of any problem. The other waited, and only bought a policy once the medical issue had arisen and the trip looked uncertain.

The first traveller may be able to claim. The second may have a problem - even though they bought their policy well before the scheduled departure date.

Same trip. Same cancellation reason. Very different outcome.

The question was never simply whether the policy was bought before the trip. It was whether it was bought before the event became known.

You can usually update your cover as the trip develops

Few people book everything at once. Flights first, accommodation later, tours or a cruise after that.

That is not a reason to wait until every detail is locked in.

Depending on the policy, you can often update your cover as your plans firm up - adjusting the trip cost, the dates, or the destinations. Get cover in place early, then keep it matching the trip you are actually taking.

The short version

  • Travel insurance is for unexpected events - the risk has to be unknown when you buy
  • Cancellation cover can apply from the moment you book and commit money
  • A known event - an illness, a forecast storm, an announced strike - changes what can be covered
  • Buying early is not a guarantee, but buying late can leave a gap
  • You can usually update your cover as your plans develop

Final thought

Travel insurance is not a last-minute job.

Buy it the day before you leave and you may still be covered for some things that happen during the trip. But the cancellation risk has been yours the whole time - from the day you booked to the day you finally bought cover.

Travel insurance is there for the unexpected. The best time to buy it is while the event is still unexpected.

Once something has happened - or once you know about something that could affect your trip - it may already be too late to hand that risk to an insurer.

So read the policy. Understand the cancellation cover. Disclose anything relevant. Check that the cover suits your destination, your activities and the kind of trip you are taking.

And once you start booking or paying, put travel insurance in place.

Frequently asked questions

Is it too late to buy travel insurance the day before I leave?

Not for everything. You may still have cover for events that happen during the trip. But cancellation cover only protects you from the moment it is in place, so the period between booking and buying is uninsured.

My trip is months away. Why buy now?

Because that gap is exactly when cancellation cover is most useful. The longer the wait to departure, the more time there is for something unexpected to come up - an illness, an injury, a family emergency.

Does buying early mean everything is covered?

No. Policies have conditions, limits and exclusions. A change of mind, known events and undisclosed medical conditions can all affect a claim. Buying early simply means you are covered for the unexpected from an earlier point.

Can I update my policy after I buy it?

Often, yes. Depending on the policy, you can adjust details like the trip cost, dates and destinations as your plans develop. Always check your policy and the relevant Product Disclosure Statement.

This article is general information only and does not take into account your personal circumstances, needs or objectives. It is not financial or insurance advice. Cover, conditions, limits and exclusions vary between policies. Always read the relevant Product Disclosure Statement before deciding whether a product is right for you. Product Disclosure Statements are available at goinsurance.com.au/pds. For more information, contact the Go Insurance team on 1300 819 888 or info@goinsurance.com.au.